The ultimate Customer
Engagement Center
All-in-one contact
center functionality
Public Cloud
Private Cloud, On Premises
Performance and Innovation

Contact Center Virtual PBX Workforce Opt Cloud Gamification


Dublin Tech Summit
Collab at the Dublin Tech Summit 2017 in February

Collab will participate with its Nubitalk service (cloud-based Contact Center) in the Dublin Tech Summit (DTS) 2017, on 15 & 16 February.

Virtual Personal Assistants (bots) are here!

Check how Chatbots can contribute to the Contact Centre digital transformation

Collab wins SugarCRM contest in the U.S.A.

Collab was the big winner of the “App Throwdown” contest, held by SugarCRM, in San Francisco, U.S.A.


Collab is a European Multimedia Contact Center provider with a strong heritage of innovation and has been delivering award-winning platforms to businesses of all sizes around the globe for 10+ years. The ability to deliver consistent and personalized customer experiences is key to drive competitive advantage in today’s world. Our products OneContact CC, OneContact WFO, OneContact PBX and Nubitalk are internationally recognized by Gartner.

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OneContact CC

OneContact CC is a complete contact center management platform, designed to answer to the challenges of companies operating in this industry. It allows to manage in a single interface multiple communication channels: voice, video, e-mail, chat and social networks, providing a contextualized and personalized customer experience in all touchpoints.

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OneContact PBX

OneContact PBX is a VoIP business solution that enables an integrated management of fixed and mobile communications, "on premises" or in the "cloud". Its advanced features simplify the process of routing and of receiving calls, adapting effortlessly to each customer´ business. With OneContact PBX you don´t need to invest in new equipment.

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OneContact WFO

OneContact WFO allows to manage efficiently the scheduling of call centers teams and predict with accuracy various scenarios, such as timetables, shifts, service levels, KPIs. Supervisors can define business rules, monitor and access reports in real time. This way, it is possible to improve the agents’ performance and the contact center productivity.

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Nubitalk Cloud Portal

Nubitalk Cloud Portal allows to create a contact center and PBX in the cloud in a few minutes. Includes web based agent application, mobile softphone and operator console (iOS, Android and Windows Phone).

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Paulo Porto, Executive Global VP SALES

Mobile: +351 917 234 824


Skype: appsgporto

PORTUGAL & sub-saharan africa

Pedro Dias, VP SALES

Mobile: +351 917 894 773


Skype: pedro.miguel.dias

northern europe & ASIA

Nuno Pimentel, VP SALES

Mobile: +351 911 893 247


Skype: nuno.cunha.pimentel



F Brito Barros, Country Manager

Mobile: +55 11 999874218


Skype: fbarros21


Miguel Garcia, Country Manager

Mobile: +52 1 55 59672009

Fixed: +52 55 8000 6637


Skype: mikedharo