Success Stories

Take a look at what our customers are saying

AI4CC

Cloud computing platform with an Artificial Intelligence engine that will support new functions in a Contact Center. A reinforcement in research, technological development and innovation.

Image is not available
Project Sheet
View AI suite
Image is not available
Tourist Companion

Platform for Tourism agents that allow the reinforcement of their support services to tourists through GeoGamification, integrated with multimedia Contact Center.

Image is not available
Project Sheet
View microsite
Image is not available
Arrow
Arrow
Slider

Keep up with the latest updates

News and highlights

_

2020/03/19

Volaris Group Expands Position in Communications & Media Vertical

2020/03/18

COVID 19 - Best Practices on remote work Guide

2020/03/09

Work from home: benefits of remote Contact Centers

2020/03/04

Cognitive Services - Speech Analytics & Sentiment Analysis

2020/01/17

Collab Academy 2020

2020/01/14

Phygital Customer Experience - Pedro Quintas

Customer engagement made easy

Our products and services

_

Nubitalk

Contact Center as a Service (CCaaS), using OneContactCC core engine, hosted in Microsoft Azure public cloud. Our technology made easy, flexible and pay-as-you-go, through an interactive web portal. Great for flexibility, quick set-up and cost control.

READ MORE

OneContactCC

OneContact CC is a Next Generation IP-based Multimedia Contact Center solution that offers full Campaign & List management across voice, video, chat, e-mail and social media. On-premises, private or hybrid cloud deployment. Great for customized solutions in sophisticated enterprise environments.

Read more

Cloud PBX

A powerful Multi-tenant SIP Based IP PBX solution that provides flexibility and easy browser based management of all tenants.

Read more

Quality Monitoring with Sentiment Analysis

Evaluate sentiment and take real time decisions using artificial intelligence.

Read more

OneContact WFO

Management tools (forecasting, planning and monitoring) with individual and aggregate reports in real-time. It also includes voice and screen recording (with optional e-Learning) for compliance and evaluation purposes.

Read more

OneContact Gamification

Gamified experience, based in business critical KPIs, to encourage healthy competition among contact center agents and other departments in the organization.

Read more

Tourist Companion

Gamification applied to loyalty programs and touristic itineraries.

View microsite

Request a Demo

Contact us for more information

_