We are Collab

A Contact Center Provider that delivers
digital transformation to Contact Centers of all sizes

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Collab was founded with a clear strategy: disruptive innovation in enterprise grade contact centers, through new architectures and business models. Today, with the advances in cloud computing and AI, our vision is more alive than ever.

Pedro Quintas, founder & member of the board at Collab

Collab is a Multimedia Contact Center Provider.
We are delivering Digital Transformation to businesses for +15 years, alongside a solid network of partners all over the world, in key areas of Telecommunications, Banking, Healthcare and Government.
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+500 Customers
worldwide
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+35 000 Seats
live concurrent
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+70 Partners
in 40 countries
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02. Flexible deployment options

Next generation contact center suite, including AI-powered Sentiment Analysis and Bot Flows.
WebRTC based Agents working from anywhere, powered by Workforce Optimization and Gamification strategies.

COLLAB
Advanced Contact Center Ecosystem
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Value proposition
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03. Partner Centric Model

Contact Center and Unified solutions available on Cloud, Private Cloud and On-Premises.

COLLAB
Flexible deployment options
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Value proposition
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01. Advanced Contact Center Ecosystem

We follow an indirect sales strategy with worldwide partners that add their expertise and local knowledge to our solutions. All our products can be cobranded and tailored to your local market needs.

COLLAB
Partner Centric Model
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Value proposition
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Why other businesses trust Collab

Innovation

Turn modern technology into revelant and useful contact center features.

Expertise

Customers and Offices spread across 4 continents.

Recognition

Considered a Visionary by Gartner.

Support

In-house platform development.

Ecosystem

Off-the-shelf integrations with leading business applications.

Our Contacts

US +1 312 755 80 60
UK +44 2037 501244
PT +351 210 927 840
BR +55 11 42476345
CO +57 322 214 90 66
MX +52 1 55 5967 2009

Headquarters: Av. D. João II, N. 43, 4th floor, Parque das Nações1990-084 Lisbon, Portugal

info@collab.com

Portugal

& Latin America

Paulo Porto

Executive Global VP SALES

Mobile: +351 917 234 824
Email: paulo.porto@collab.com
Skype: appsgporto

North America, Africa

Asia & Australia

Pedro Dias

VP SALES

Mobile: +351 917 894 773
Email: pedro.miguel.dias@collab.com
Skype: pedro.miguel.dias

Central and Northen

Europe

Nuno Pimentel

VP SALES

Mobile: +351 911 893 247
Email: nuno.pimentel@collab.com
Skype: nuno.cunha.pimentel

Regional Offices

BENELUX
-
Jean-Claude Allonsius
Business Development Manager
Mobile
+32 475 64 54 13

Email
jc.allonsius@collab.com

Skype
jca2308
BRAZIL
-
Fernando Brito Barros
Country manager
Mobile
+55 11 999874218

Email
brito.barros@collab.com

Skype
fbarros21
COLOMBIA
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Sandra Pinilla
Business Development Manager
Mobile
+57 301 380 88 70

Email
sandra.pinilla@collab.com

MALAYSIA
-
Tiago Taborda Monteiro
Business Development Manager
Mobile
+60 017 331 56 21

Email
tiago.taborda.monteiro@collab.com

MEXICO
-
Miguel Garcia
Country manager
Mobile
+52 1 55 5967 2009

Email
miguel@collab.com.mx

Skype
mikedharo
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Request a demo

Contact us for more information

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