About us

Collab is a European Multimedia Contact Center Provider with a strong heritage of innovation and has been delivering award-winning platforms to businesses of all sizes around the globe for 10+ years. The ability to deliver consistent and personalized customer experiences is key to drive competitive advantage in today’s world. That’s why we put our unparalleled knowledge of the call center industry at your service every day. Your success is our focus.

Our products OneContact CC, OneContact WFO, OneContact PBX and Nubitalk are internationally recognized by Gartner. Collab is part of the restrict group of companies mentioned in two Gartner Magic Quadrants: “Magic Quadrant for Customer Engagement Center Workforce Optimization” and “Magic Quadrant for Contact Center Infrastructure, Worldwide”.

About Collab the world’s opinion leader in research and market analysis in technology states:
“OneContact is a suite with a strong focus on integrating contact center capabilities with workforce optimization, gamification and back-office PBX requirements”.

Collab is part of a larger IT corporation Novabase, currently with over 2500 employees in more than 40 countries and annual turnover of approx. 260 Million USD (2015).

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