Press Room

We have sponsored the CEA - Customer Experience Angola... read more

Collab released a redesigned version of its website. ... read more

Collab developed a self-service tool based on the Facebook Messenger for Business... read more

A Gartner research demonstrates that even with cloud computing entering its second decade... read more

We are pleased to announce that Collab was selected to participate in one of the world’s most influential tech events... read more

Contact centers are usually the first point of contact for customers and agents need to be constantly updated on products... read more

Collab was the big winner of the “App Throwdown” contest, held by SugarCRM... read more

The "Portugal Digital Awards 2016" held an initiative with the goal to reward companies... read more

In order to provide the best customer experience and optimize agent´s operations in the contact center... read more

Facebook released a new Messenger platform based on artificial intelligence... read more

The Portuguese Contact Center Association - APCC recently held the 12th International Conference... read more

Last quarter "Collab World Tour 2016" travelled to the American Continent... read more

Collab has become a certified Sage partner... read more

Vodafone Group is worldwide market leader in mobile communications... read more

Collab has scheduled for April 2016 two events... read more

Our last event was held in Cebu, Philippines, in collaboration with our local partners... read more

The international insurance company AXA Assistance is now working alongside Collab... read more

OneContact CC 2.5 has new features that will help you manage your contact center and also simplify daily operations, namely... read more

Collab has redefined its organizational structure in order to guarantee new sales and technology delivery models... read more

In order to continue the group´s multichannel and omnichannel strategy, Collab implemented in 2015 OneContact and OneWorkForce solution... read more

ClickToInteract helps breaking the communication barriers between the brand and the consumer, allowing him to interact with the contact center, through voice, video and chat... read more

In the last year, the United Kingdom, Information Communications Technology (ICT) industry was evaluated in £58 billion... read more

It will be held during 11th and 12th November at Centro Cultural de Belém, in Lisbon, the 17th edition of the Global Contact Center, this year under the theme "Beyond Contact"... read more

The adoption of cloud computing solutions has been growing in different technology areas, and particularly in contact center industry... read more

OneContact PBX platform is now available on Android, iOS (iPhone and iPad) and now also on Windows Phone 8.1... read more

Collab won the most desired award of the Portuguese Contact Center Association Awards 2015, “Best Global Customer Satisfaction”... read more

Collab has teamed up with Jacada and offers now a new agent scripting tool powered by Jacada... read more

Phonoway and Collab celebrated a partnership and Collab´s solutions are now also represented in Brazil by a new partner... read more

Soon it will be announced our next events.