Category: Events

Resumo CollabXperience’18 – Embracing the future together

A segunda edição do CollabXperience teve lugar na Fundação Eugénio de Almeida, em Évora, nos dias 19 e 20 de setembro de 2018 e contou com a presença de 44 empresas parceiras, vindas de 21 países diferentes. Um total de 150 participantes que reflete um aumento de 40% de presenças face ao ano anterior. Foram […]

Resumen CollabXperience’18 – Embracing the future together

La segunda edición del CollabXperience tuvo lugar en la Fundación Eugenio de Almeida, en Évora, los días 19 y 20 de septiembre de 2018 y han estado presentes 44 empresas asociadas, provenientes de 21 países distintos. Un total de 150 participantes que reflejan un aumento del 40% de asistencia frente al año anterior. Han sido […]

Recap CollabXperience’18 – Embracing the future together

The second edition of CollabXperience took place at Eugénio de Almeida Foundation, in Évora, on September 19 and 20, 2018. There were 44 partner companies attending the event from 21 different countries, with a total of 150 participants – which reflects a 40% increase in attendance compared to the previous year. Two days of presentations […]

collabXperience 3 weeks to go

CollabXperience’18 | Embracing the Future Together (ES)

Después de la memorable primera edición, es un gran placer anunciar que CollabXperience’18 tendrá lugar en la histórica ciudad de Évora. Nuestros logros solamente son posibles gracias a la estrecha colaboración y el compartimiento de conocimiento entre nuestro ecosistema. En esta sesión, nos vamos a enfocar en abrazar los desafíos del futuro juntos. Creemos que […]

CollabXperience’18 | Embracing the Future Together

Following the memorable first edition, it is with great pleasure that CollabXperience’18 is taking place in the historical city of Évora. Our successful achievements have only been possible due to the collaboration and shared knowledge among our ecosystem. For this session, we are focusing on embracing the challenges of the future together. We believe that working […]

the-next-generation-contact-center 1stream

The Next Generation Contact Center – Future of the Call Center

Collab and 1Stream, in partnership with ITWeb, will participate in the conference – “The Next Generation Contact Center – Future of the Call Center”,  taking place at The Venue, Melrose Arch (South Africa) on Wednesday 18th July 2018. Join Carlos Vasconcelos, Executive VP Global Marketing at Collab, among other Keynote Speakers to discover how automation, chatbots, virtual assistants […]

CRIC 2018

Congreso Regional de Interacción con Clientes 2018

Join us June 7th, at Four Season Buenos Aires, Posadas 1086/8, C.A.B.A. to see the latest trends and best practices concerning CRM, CEX, BPO, BI and Contact Center industries with the most experienced professionals Find below full agenda details:   08:30 CHECK-IN SALÓN FELIX 09:00 OPENING CERIMONY 09:05 a 09:45  “PRESENTE Y FUTURO DEL ECOSISTEMA DEL CRM, […]

APCC 2018

Um brinde ao Futuro!

It is with great pride that Collab participated in the 14th Annual Conference organized by APCC, under the topic “Contact Centers Challenge: What we are and what we’ll be” as the Technological Innovation sponsor and was awarded for the 6th consecutive year. Our partner Sogedes had the honour to participate and explain his vision on the […]

15 customer experience summit

Visítanos en CONGRESO ANDINO DE CONTACT CENTERS Y CRM

Estamos orgullosos de patrocinar este evento en asociación con IPCOM NETWORK (www.ipcomnetwork.com). Pase por nuestro stand y compruebe nuestro gran espacio para hablar,10 de mayo, Salon2, 2:30 p.m., donde Aitor Galindo hablará sobre “WhatsApp asistido por Chatbots – Los factores que impulsan a los Centros de Contacto de la última generación”. — Visit us in […]

seeing the future dubai

The Next Generation Contact Centre

Contact Centers have come a long way, evolving from a single channel deployment to an Omnichannel offering, contributing to an ubiquitous customer experience, where AI has a central role between human and machine interaction. Furthermore, companies need to be prepared to assist the customer independently of the channel being used and be ready to integrate […]