Category: Highlight

portal release 1.9.0

OneContact Portal 1.9.0 – New Release

We have been migrating OneSupervisor into our renewed OneContact Portal, the next generation Contact Center solution developed by Collab. This suite will include our entire range of products, available on cloud and on premises, available in a single interface. OneContact Portal will allow you to monitor, provision and analyze the historical activity of the Contact […]

Collab Academy 2019

Partners Training Sessions for 2019 Classroom sessions and Online Webinars   Announcing the anticipated Training Session Plan for 2019, where partners can access and subscribe to training modules regarding our product portfolio.   Learn about management and provisioning of our cloud-based contact center and PBX solutions from a reseller’s perspective. Create campaigns and IVR Flows […]

Collab Partner Forum

Collab Partner Forum Sharing & Learning   We have developed a place for all Partners to find out Collab’s latest developments, share questions and learn from one another. A collaborative space for making suggestions, debate useful topics and help boost your business. Visit Forum   Community Topics split into 6 main topics:   Lounge A […]

Formação Brasil

Ação de formação – Collab Brasil

Formação Collab para parceiros brasileiros Nas próximas semanas a Collab vai realizar uma ação de formação para parceiros brasileiros em São Paulo. Os módulos de formação englobam: OneContact Essentials OneContact CC Deployment & Troubleshoot I OneContact PBX, Nubitalk OneContact CC Application & Development   Descarregar PDF   A formação irá decorrer no Edifício Escritórios Rio […]

Recap CollabXperience’18 – Embracing the future together

The second edition of CollabXperience took place at Eugénio de Almeida Foundation, in Évora, on September 19 and 20, 2018. There were 44 partner companies attending the event from 21 different countries, with a total of 150 participants – which reflects a 40% increase in attendance compared to the previous year. Two days of presentations […]

Entrevista a Pedro Quintas, fundador da Collab

Pedro Quintas, fundador da Collab, percebeu em 2003 que havia uma disrupção no mercado dos Contact Centers com o aparecimento dos protocolos IP e os SIP que iriam mudar completamente a estrutura da indústria. Desenvolveu então uma solução focada em multimédia SIP-based. Hoje em dia, Pedro Quintas acredita que a Collab tem uma das soluções […]

Entrevista a Pedro Rodrigues, CEO da Collab, sobre a evolução no mercado da América Latina

Pedro Rodrigues, CEO da Collab, numa entrevista para o portal Callcenter, revela que “ao entrarmos num mercado gostamos de ter clientes e ter histórias de sucesso e, a partir daí, mostrar ao mercado o que temos feito de bom”. Na América Latina, a Collab conta com um grupo de parceiros com muitos anos de experiência […]

CollabXperience’18 | Embracing the Future Together

Following the memorable first edition, it is with great pleasure that CollabXperience’18 is taking place in the historical city of Évora. Our successful achievements have only been possible due to the collaboration and shared knowledge among our ecosystem. For this session, we are focusing on embracing the challenges of the future together. We believe that working […]

Chart panel OneForecast Collab

OneContactWFO 2.2.0.2 New Release

With OneContact WFO newest version, OneForecast authentication has been improved and full migration to HTML5 has been implemented: ✓ Create Chart Panel ✓ Create Top and Lateral Menus ✓ Create ForecastList ✓ Generic Enhancements The Chart Panel view is where the user can find detailed information about the KPIs for each service associated to the forecast and where time […]

partnerships collab 2018

2018 Collab semester results

Collab hits record number of new partners and customers in 2018   Multimedia contact center provider Collab achieved a new level of success in the first half of 2018, hitting a record number of partners and customers that went live with its technologies. During the first six months of the year, Collab’s partner network increased […]