Category: Webinars

Collab Academy 2019

Partners Training Sessions for 2019 Classroom sessions and Online Webinars   Announcing the anticipated Training Session Plan for 2019, where partners can access and subscribe to training modules regarding our product portfolio.   Learn about management and provisioning of our cloud-based contact center and PBX solutions from a reseller’s perspective. Create campaigns and IVR Flows […]

Collab Partners Training Sessions 2018

Partners Training Sessions 2018

  Announcing the anticipated Training Session Plan for 2018, where partners can access and subscribe to training modules regarding our product portfolio:   Nubitalk The Nubitalk course presents students to Collab cloud-based contact center functionality’s. As an Omni channel solution integrates multiple media channels (voice, video, chat, email and social networks) into one interface.   […]

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The General, the Ferrari and the Contact Center Agent…» “Gamification is a tool to design behaviors, develop skills and enable innovation. Combined with other technologies and trends, gamification can cause major disruption in employee performance management, education, personal development and customer engagement.” Brian Burke, Gartner How does it make sense in a contact center? Contact centers have […]