Partners Training Plan for 2020

Classroom sessions and Online Webinars


Announcing the Training Session Plan for 2020, where partners can access and subscribe to training modules regarding our product portfolio. Collab Academy 2020 includes classrooms and online webinars.

  • OneContact Portal Webinars – introduces participants to Collab’s unified portal functionalities. Webinars available are: OnePortal Resellers Webinar, OnePortal CC Inbound Webinar and OnePortal CC Outbound Webinar. Read more >
  • OnePortal Flows Webinar – The OnePortal Flow Webinar presents participants to Collab’s unified portal for the contact center with an overview focused on Interactive Voice Response (IVR’s) creationRead more >
  • OnePortal PBX Webinar – The OnePortal PBX Webinar presents participants to Collab’s unified portal for Private Branch Exchange (PBX) with an overview about provisioning and administering a tenant. Read more >
  • Collab Sales/Pre-Sales Webinar – introduces participants to Collab’s resources to sell, explain and clarify Collab solutions. Read more >

Courses (Classroom training)

Instructor-led classes in Lisbon. Each course has a 5 day duration.

The courses available in 2020 are: Essentials Course, OneContact CC Deployment & Troubleshoot – Part I and Part II, and OneContact CC Application Development.

All courses’ specifications
Schedules, Contents and Prerequisites

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