Gamification 2.5.0 brings exciting new features, giving the right tools to managers and improving the decision-making process:
- Create supervisor roles
- Ability to export statistics
- Sort out shop items
The newest release introduces the Supervisor role, where players, teams and respective groups can be associated with. This feature allows for a better efficiency in team/group management.
Additionally, managers and supervisors have now the possibility to export system statistics in different media formats such as PDF, PNG, Excel), facilitating information sharing and analysis.
Finally, store items in the platform can be sorted out by name, highest or lowest price.
Curious about the new features?
Book NOW your demo and discover how Gamification can engage your contact center agents!