gamification-webinar

The General, the Ferrari and the Contact Center Agent…»

Gamification is a tool to design behaviors, develop skills and enable innovation. Combined with other technologies and trends, gamification can cause major disruption in employee performance management, education, personal development and customer engagement.” Brian Burke, Gartner

How does it make sense in a contact center?

Contact centers have one of the highest staff rotation rates in the industry and also one of the lowest age averages. Hence, creating a maglie calcio shop mechanism that motivates and promotes employee loyalty makes perfect sense.

Join us for an open discussion (30 minutes) and LIVE DEMO and learn what the General, the Ferrari and the Contact Center Agent can have in common.

REGISTER HERE

Available dates and languages:

ENGLISH: 25th March, 10 AM GMT
PORTUGUESE: 25th March, 3PM GMT
SPANISH: 26th March, 4PM GMT

REGISTER HERE

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