With Nubitalk 2.1.5, exciting features and useful enhancements were introduced, contributing to a more efficient user experience in the platform:

  • Extension order can now be configured
  • Capability to supply tenants with custom domain
  • Call pick-up permission group

Administrators and supervisors have the possibility to configure the extensions’ ringing order, by dragging and dropping extensions from Available list into Assigned list.

Extensions order

 

On the other hand, resellers can supply their tenants with a custom domain of their choice (instead of Nubitalk.com)

Tenant Domain

 

Finally, users have a new type of group that can be selected from the configuration wizard: pick-up group. Pick-up groups are essentially an aggregation of extensions, that can pick calls form one another. This feature makes it easier to manage call distribution among available agents.

Interested? Schedule now a free demo !

Request a Demo

Contact us for more information

_