Access the operator console in any device, web browser, tablet and smartphones. Manage several simultaneous calls, transfer, hold, mute, conference, dial from list, full contact details, and call history.
Voice or visual menu, which routes calls to extensions, groups, inbound campaigns or phone numbers. Manage and customize predefined templates in an easy way. Set IVR actions in and out office hours and define IVR options based on DTMF.