WFO-2.2.0.1 New Release Collab

With OneContact WFO latest release, User Interface has been improved, facilitating navigation and overall experience on the application.

This release is the first one to include the new OneMonitor HTML5 version as well as the first version of the new OneContactWFO Main page (developed in HTML5):

 

Concernign OneMonitor and OneWorkForce main updates:

Create Top and Lateral Menus

Create Chart Panel

Create Scheduler

Agent info on schedule view

Create MonitorList

Generic Enhancements

WFO main page (OneWorkForce)

 

The above enhancements are now fully implemented in HTML5

From now on, partners can expect increased browser compatibility and smoother navigation on the application.

 

Partners can check out our Knowledge Base for more specific technical details:

https://support.collab.com/hc/en-us/articles/360006355754#E95579

 

Interested in Collab solutions? Feel free to  schedule a free demo!

 

WFO-2.2.0.1 Release

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