2020/06/02
Self Service Customer Support & bots: Everything you need to know
2020/05/27
Webinar: How Automation can improve customer engagement
2020/05/22
Millennium BCP, Vodafone and others: How they are dealing with remote work
2020/05/19
Millennium BCP, Manpower Group, Majorel e Vodafone: como eles estão a lidar com o teletrabalho
2020/05/12
Webinar Teletrabalho nos Contact Centers: Desafios para a Supervisão e Gestão
2020/04/29
Caso de estudo: Collab e Edenred Portugal
2020/04/22
Case study: Collab and Edenred Portugal
2020/03/19
Volaris Group Expands Position in Communications & Media Vertical
2020/03/18
COVID 19 - Best Practices on remote work Guide
2020/03/04
Webinar Cognitive Services - Speech Analytics & Sentiment Analysis
2020/01/17
Collab Academy 2020
2020/01/14
Phygital Customer Experience - Pedro Quintas
2019/10/15
Entrevista exclusiva - Adria Candido, CSU
2019/10/11
CollabXperience' 19 Awards
2019/10/09
CollabXperience'19 Event Recap - Presentations, Photos and more!
2019/08/26
Types of dialers for Call Centers
2019/08/05
The 5 Call Centers KPIs that you should be tracking
2019/07/24
Technical Round-Up: April to June 2019
2019/06/27
How Facebook and WhatsApp are changing customer experience
2019/06/04
Collab wins GOLD at the APCC Annual Conference
2019/05/13
Launching the official WhatsApp API connector
2019/04/02
Customer journey trends free eBook
2019/03/28
Collab e Khomp fecham parceria tecnológica no mercado dos Contact Centers
Collab and Khomp form technology partnership in the Contact Center market
2019/03/26
Customer Advocacy Program
2019/03/25
2019/03/14
2019/02/28
Gamification 2.10.0 New Release
2019/02/27
Collab wins funding for Artificial Intelligence project
2019/02/25
Collab ganha financiamento para projeto de Inteligência Artificial
2019/01/11
OneContact Portal 1.9.0 – New Release
2019/01/04
Collab Academy 2019
2018/11/29
Collab Partner Forum
2018/11/12
Ação de formação - Collab Brasil
2018/10/10
Resumo CollabXperience’18 – Embracing the future together
Resumen CollabXperience'18 - Embracing the future together
Recap CollabXperience'18 - Embracing the future together
2018/09/25
Entrevista a Pedro Quintas, fundador da Collab
Entrevista a Pedro Rodrigues, CEO da Collab, sobre a evolução no mercado da América Latina
2018/08/29
CollabXperience'18 | Embracing the Future Together (ES)
2018/08/27
CollabXperience'18 | Embracing the Future Together
2018/07/27
OneContactWFO 2.2.0.2 New Release
2018/07/20
Resultados Collab Primer Semestre 2018
Collab Resultados Semestrais 2018
2018 Collab semester results
2018/07/06
How to choose the best Contact Center Software: 6 key factors
2018/07/05
OneContact WFO 2.2.0.1 New Release
2018/06/27
The Next Generation Contact Center - Future of the Call Center
2018/06/11
Nubitalk New Release
2018/06/01
Congreso Regional de Interacción con Clientes 2018
2018/05/25
OneContact CC 2.5.4.11
2018/05/22
Um brinde ao Futuro!
2018/05/04
Visítanos en CONGRESO ANDINO DE CONTACT CENTERS Y CRM
2018/04/26
Gamification 2.7.0 New Release
2018/04/19
OneContact UC 3.0.0
2018/04/18
OneContact PBX 3.0.0 New Release
2018/04/06
The Next Generation Contact Centre
2018/03/29
Gamification 2.6.0 New Release
2018/03/22
OneContact WFO v2.2.0.0 New Release
2018/03/13
OneContactCC 2.5.4.10 New Release
2018/03/12
OneContact WFO 2.1.0.45 New Release
2018/02/21
Call Center World 2018 Berlin
2018/02/08
Collab 2017 Results
2018/02/05
Call & Contact Centre Expo 2018
2018/01/29
How AI and Chatbots are transforming the customer experience
2018/01/26
OneContact PBX 2.2.7.0
2018/01/23
Geographic Redundancy
2018/01/19
Meet your customers where they are
2018/01/03
OneContact CC 2.5.4.9 New Release
2017/12/20
The Brand New Ticketing System
2017/12/19
Collab 2017 Highlights
2017/12/18
Partners Training Sessions 2018
2017/12/06
Intrum Justitia - Case Study
2017/12/05
Nubitalk 2.1.7 New Release
Gamification 2.5.0 New Release
2017/11/27
Microsoft D-Day | Dynamics Day for Partners
OneContact 2.5.4.8 New Release
2017/11/22
Nubitalk 2.1.5 New Release
2017/11/17
Customer Experience Summit 2017
2017/11/10
OneContact WFO 2.1.0.42 New Release
2017/11/06
CRM Ireland 2017
2017/11/03
CollabXperience'17 Recap
2017/10/13
Gamification 2.4.0 New Release
2017/09/22
Top 8 Reasons to move your Contact Center to the Cloud
2017/09/14
Nubitalk integration with SugarCRM - What's new?
2017/09/10
Launching Collab's New Website
2017/09/04
Cloud Portal 2.1.3 New Release
2017/09/01
Announcing CollabXperience'17
2017/08/29
Gamification 2.3.0 – New Release
New Nubitalk Release 2.1.2
2017/07/04
Salesforce connector
2017/06/30
Nubitalk Release 2.1.0
2017/06/19
Bring your own SIP Trunk
2017/06/14
Release OneContact 2.5.4.6
2017/06/07
What's new on OneContact CC 2.5.4 SP2
2017/06/05
Announcing Bing Speech for Nubitalk
2017/06/02
Have you tried skills-based routing?
2017/05/30
It's time to embrace omnichannel - and ditch the legacy solutions!
2017/05/26
Nubitalk keeps getting better
Releasing OneContact WFO 2.1.0.39
2017/05/25
Releasing OneContact Quality Monitoring 2.0.3
2017/05/19
Collab won "Global Technology Award" (Gold) at APCC's International Conference
2017/03/06
Are Chatbots the Right Answer for Every Customer Interaction?
2016/09/27
New Generation of Interactive Self-Service
2016/05/25
OneContact eLearning - Training Management System
2016/02/24
Have you a got a “Voice of the Customer” (VoC) strategy?
2015/09/28
Interactive Contact Center – why complicate?
2015/07/24
The Mobile World
2015/03/27
Noise Suppression
2015/03/18
Participate now!
2015/03/02
Hosted Contact Centres - Trend or reality?
2014/12/30
Attacks on VoIP Services
2014/12/15
Humanization of technology and processes in Contact Center
2014/11/11
The role of NAT on modern communication
2014/10/30
The magic of Quality Assurance
2014/10/24
Instant messaging and Unified communications
2014/10/17
WebRTC for contact center agent desktop applications - From voice to video to co-browsing to simplicity.
2014/08/14
With CRM I've seen plenty - the Good, the Bad then This (real story)
2014/07/31
PCI Compliance... To be or not to be?
2014/07/18
Gamify your Contact Center
2014/02/25
Outbound IVR with a twist
2014/02/24
WebRTC decoded
2014/01/31
Welcome 🙂