Product Updates
2026 Mid-Year Release Recap
Eighteen features shipped across Q1 and Q2 2026. Some open new channels, like Instagram and X. Some protect your recordings. Some give your supervisors views they did not have in December.
This magazine covers every one of them in plain language, with what each change means for your operation. Three minutes, cover to cover.
Pick your language and start flipping.
Aug 6, 2026, 4:45:18 AM< 1 min read
Meet Collab at CRIC Chile 2026
Join Collab at Congreso CRIC Chile 2026 to explore practical AI solutions for contact centers. Meet us at Stand 7 on August 27 for insightful discussions and expert guidance.
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Jul 27, 2026, 7:13:58 AM< 1 min read
Bootcamp Buenos Aires - IA Aplicada al Negocio
Collab and TRD brought the AI Aplicada al Negocio Bootcamp to Quito: scaling CX and creating a Virtual Agent, from theory to operation.
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Jul 23, 2026, 5:26:19 AM< 1 min read
Bootcamp Quito - IA Aplicada al Negocio
Collab and TRD brought the AI Aplicada al Negocio Bootcamp to Quito: scaling CX and creating a Virtual Agent, from theory to operation.
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