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NEWS & EVENTSMeet Collab at MWC Barcelona 2026Collab will showcase our AI-driven contact center platform with a human touch within Lumine Group’s exhibition space, showing how it adapts to your needs.Read More
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TECH SPECSPRODUCT
SHEETSExplore our comprehensive range of product sheets to learn more about our solutions and offerings.SEE MORE
SHEETSExplore our comprehensive range of product sheets to learn more about our solutions and offerings.SEE MORE
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WEBINARHumanize your bots with ChatGPT and improve CXTogether with Microsoft, we shared some insights on how ChatGPT can be a game-changer for contact centers.Read More
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eBOOKImprove your Contact Center Experiences with OneContact CCThis eBook unveils the transformative potential of OneContact CC in revolutionizing experiences within the contact center.Read More
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eBOOKHow to launch a successful Contact Center in 5 stepsThis eBook covers five key steps to consider when launching a contact center for better performance and productivity.Read More
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NEWS & EVENTSCollab Joins the Lumine Group at MWC 2025We are pleased to collaborate with our Lumine Group sister companies to highlight our combined strength, innovation, and expertise.Read More
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CASE STUDYVodafone – GamificationVodafone is rolling out an extensive gamification solution to all of its contact centres in Portugal, following a successful proof-of-concept period that surpassed expectations. READ MORE
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CASE STUDYCollab – GamificationCollab’s R&D team became the testing ground for its own gamification engine. Over six months, they participated in structured, goal-driven challenges aligned with real objectives: mission completions, quality tasks, and performance milestones.READ MORE