Live Agent Assistance
The importance of building meaningful connections with customers is key in customer service.
Cirion expands partnership with Collab to launch Nubitalk in Latam
Cirion Technologies has strengthened its long-standing alliance with Collab by launching Nubitalk.
We Know How to Calculate the Cost of AI
Let’s take the mystery out of AI. With Collab, you’ll know exactly what to expect, down to the last interaction.
2025 in review, and what comes next for Collab
CEO reflects on balancing AI and human touch, Agent Assist in production, rebranding, partner innovation, and what’s next in 2026.
TOP 11 features 2025
A quick wrap-up of the 11 Collab features that truly mattered in 2025, helping contact centers work faster, stay compliant, and keep the human touch.
Meet Kyra
From Search to Found: Introducing KYRA, Our New Knowledge Base Feature
Meet Collab at MWC Barcelona 2026
Join Collab and the Lumine Group at MWC 2026 in Barcelona to explore cutting-edge CX solutions and innovative tech advancements.
Collab Joins the Lumine Group at MWC 2025
Join Collab and the Lumine Group at MWC 2025 in Barcelona to explore cutting-edge CX solutions and innovative tech advancements.