Nubitalk Cloud

Cloud-native contact center software, powered by Collab and delivered on Azure.

Nubitalk brings the full OneContact CC experience to the cloud. Run voice, chat, WhatsApp, video, and email from a single browser-based platform. A fully featured contact center, without upfront investment.

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The Problem

Moving fast is hard when your systems aren’t built for change.

Frustrated by tools that can’t keep up with your needs? You’re not alone. Many teams deal with slow deployment cycles, increasing infrastructure costs, and disconnected tools that don’t work well together. Onboarding drags on for weeks, compliance becomes complicated, and remote work feels like a temporary fix. When expectations shift quickly, the last thing you need is a system that can’t adapt.

All-in-one contact center. Cloud-native. Business-ready.

Nubitalk gives you everything you need to run a modern contact center, straight from your browser. No hardware. No on-site setup. Just tools that work, scale, and simplify.

The Collab Way

Bring voice, chat, WhatsApp, email, and video together in one unified platform. Benefit from smart routing that automatically adapts to your team’s needs, real-time dashboards for immediate insights, and tools like call recordings and quality control. Streamline operations with automation, while AI-powered features such as Agent Assist and sentiment analysis support every interaction. Roll out quickly for remote or multi-site teams with a flexible, trusted solution built on Collab’s 22 years of expertise.

Core Capabilities

AI-powered. Cloud-native. Built for performance.

Nubitalk combines cloud flexibility with the intelligence modern contact centers need to perform at their best.

Omnichannel by design

Voice, chat, WhatsApp, email, and video in a single interface. Agents stay focused, customers stay connected.

AI that makes every second count

Agent Assist delivers real-time prompts. Sentiment analysis helps agents respond with empathy. Bots handle the basics so people can focus on what matters.

Automation that works quietly in the background

Trigger workflows, route calls, escalate tasks. Less manual work, more consistency.

Live insights, always available

Monitor SLAs, spot trends, and act fast with real-time dashboards and reporting tools.

Cloud on your terms

Choose hosted or private cloud. Scale globally or keep control closer to home. Nubitalk adapts to your infrastructure, not the other way around.

Roles & Integrations

Made for the people who keep your contact center running

Nubitalk fits the way real teams work. Whether you’re on the frontlines or behind the scenes, the tools adapt to you.

For agents

Clean, intuitive interface with AI-powered assistance. Fewer clicks, faster responses, and more confident service.

For supervisors

Live dashboards, historical insights, and quality controls that help you coach, track KPIs, and manage performance in real time.

For IT and operations

Quick deployments, secure cloud hosting (private or shared), and open APIs for CRM, ERP, and workforce integrations.

For growing teams

Start with the essentials and scale fast. Whether it’s 10 seats or 10,000, Nubitalk grows with you.

All-in-one contact center. Cloud-native. Business-ready.

AI-powered. Cloud-native. Built for performance.

Made for the people who keep your contact center running

Modernizing or just getting started?Nubitalk meets you where you are.

Modernizing or just getting started?
Nubitalk meets you where you are.