Conversational AI
Smarter conversations.
Real AI impact.
Our Conversational AI gives you multilingual bots, real-time answers, and smart routing, powered by GPT and built for real-world contact centers.
From voice to chat, Collab’s AI bots respond naturally, escalate intelligently, and adapt to your flows. With built-in continuous learning and a balanced human-AI approach, your customers get fast, accurate, and consistent help, day or night.
Smarter Conversations.
Smarter Conversations.
Smarter Conversations.
Smarter Conversations.
Smarter Conversations.
The Collab Way
Your AI Automation Toolkit
Our bots speak like humans because they’re powered by AI that learns from them. With built-in GPT capabilities and real-time context awareness, Collab’s Conversational AI delivers meaningful interactions while seamlessly handing off to agents when needed. You control the tone, flow, and languages. We handle the tech. This is automation that supports, not replaces. That’s what we mean by AI with a human touch.
What you can do with Conversational AI:
Multilingual Bots
Serve customers in their language without needing native-speaking agents.
GPT-Powered Flows
Continuously improve answers based on live customer interaction data.
Voice + Chat Support
Offer seamless self-service across your most used channels.
Smart Handoffs
When escalation is needed, transfer context-rich conversations to live agents.
24/7 Availability
Be there for customers around the clock, without adding shifts.
Data Insights
Track top questions, customer intent, and AI performance with built-in analytics.
Part of a smarter automation stack.
Conversational AI plugs right into Collab Flows, Agent Assist, and your existing CRM or ticketing tools. It fits your current ecosystem, scales with your needs, and helps you deflect Tier 1 queries while freeing up your team.
You don’t need a full tech overhaul to see results.
