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Data Studio

All your data, finally working together.

From performance dashboards to custom reports, Data Studio gives you the clarity to make better decisions. Whether the data lives inside Collab or comes from third-party tools, you’re in control.

Contact centers don’t run on instinct. They run on insight. With Data Studio, you get full visibility into operations, customer trends, and team performance. Build the views you need. Pull in external data. Share results with the people who need them. It’s reporting that’s actually useful.

Let's Talk
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See How It Works
Data Studio
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No External CRM Needed.
Data Studio
Icon_Data Studio_Purple
No External CRM Needed.
Data Studio
Icon_Data Studio_Purple
No External CRM Needed.
Data Studio
Icon_Data Studio_Purple
No External CRM Needed.
Data Studio
Icon_Data Studio_Purple
No External CRM Needed.
The Problem
Too many dashboards.
Not enough clarity.

Contact centers are flooded with data, yet when it comes to answering simple questions like what’s working and what’s not, teams are often stuck using outdated dashboards, disconnected exports, or inflexible BI tools. As a result, key trends get missed, valuable time is spent on reports that go unread, and decision-makers end up relying on guesswork instead of clear insights.

The Collab Way

Flexible reporting, built for real-world teams

Data Studio delivers the insights you need, right when you need them. Build custom dashboards, monitor KPIs in real time, and bring in external data from your CRM, ticketing platforms, or business tools—all from one easy-to-use workspace. The platform adapts to your operations, so you can stay focused on what matters most. Managers easily track performance, agents receive instant feedback, and leadership always has the latest information at their fingertips—no more chasing numbers. No data analyst required; the intuitive interface is designed for everyday users.

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Core Capabilities

Turn data into decisions

Data Studio gives you the clarity and control to act fast. Whether you’re tracking agent performance or evaluating a campaign, everything is built to help you see what’s working and fix what’s not.

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Build Custom Dashboards

Create role-specific dashboards that show exactly what each team needs. No clutter, just the right metrics.

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Connect External Data

Bring in metrics from your CRM, ticketing tools, or business apps. Get the full picture in one place.

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Track Campaigns in Real Time

Monitor campaign performance across channels, right down to individual agent interactions.

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Monitor Team Performance

Spot trends, set benchmarks, and stay updated with live metrics on daily productivity.

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Set Alerts and Goals

Get notified when performance dips or milestones are hit. Stay ahead without manual checks.

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Export & Share Reports

Easily export visual reports or schedule automated summaries for your team and stakeholders.

OneContact Data Studio

Bring your data, no matter where it lives

Data Studio connects to the tools your business already uses. Whether your metrics live in spreadsheets, databases, APIs, or monitoring tools, you can feed them all into one place without rebuilding anything from scratch. Mix and match sources. Filter by what matters. Build the dashboards your team actually needs.

Let's Talk

Let’s turn your data into smarter decisions

We’d love to show you how Data Studio can help you track, measure, and act with clarity. Whether you’re managing a team, running a contact center, or supporting clients, this tool gives you the insights that matter.