Human-first tech for the modern contact center.
For over 20 years, we’ve helped businesses deliver smarter, faster, more meaningful customer experiences, without compromising on flexibility.
Great service starts with human connection.
We believe customer experience is still about people. That’s why our tools are designed to amplify the work of agents and teams, not bury them under bloated tech. Your team should spend less time switching tabs and more time helping customers. That’s what we mean by clarity over chaos.
One platform,
built your way.
We know that no two contact centers are the same. That’s why we offer:
Cloud, on-prem, or hybrid deployments that match your infrastructure.
Omnichannel tools that unify every channel in one place.
AI and automation that fit into your workflows, not the other way around. Use what you need today, and scale as you grow.
AI with a human touch.
We design AI that knows when to help, and when to step back. From real-time Agent Assist to conversational bots and sentiment analysis, our tools support better conversations without sacrificing empathy.
Because technology should make things easier, not colder.
600+ businesses trust Collab to power their contact centers
From Telecom and Banking to Healthcare and Government, Collab is trusted by leading enterprises and ambitious mid-sized teams alike.
