Highlight



Collab has just released OneContact v2.5. with many new features such as:
 

•OneAgent Web, no installation required, 100% web-rtc state of the art technology;

•New Reporting Capabilities with OLAP cubes and real-time multimedia interaction history;

•Mobile apps for customers and supervisors (including video, social and visual IVR);

•Gamification Engine to improve your agent loyalty and your customer service;

Available now! More information here.
OneContact
In Focus



Gamification: "The revolution in how to retain your employees". Learn more about our solution here.

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OneContact

OneContact is the IP-based Multimedia Contact Center solution that offers full contact management across voice.

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OneWorkforce

OneWorkforce offers contact centers a complete, web-based, workforce management (WFM) suite with stunning user interfaces.

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OnePBX

OnePBX is a powerful Multi-tenant SIP based IP PBX solution that provides flexibility and easy browser based management of all tenants’ specific configurations.

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Whiteboard Animations



Take a look at Collab's whiteboard animations explaining several OneContact features.

Recording Ecosystem + Quality Monitoring + E-Learning -> click here

Integration with Social Networks -> click here

Customer Interaction Hub -> click here

Mobility suite for customers, agents and supervisors -> click here