Cloud Portal is a fully featured contact center and PBX in the cloud, complete with voice menus, browser based agent (WebRTC), mobile softphone and mobile operator console.

It provides an intuitive interface, easy to configure, manage and use. No IT knowledge required, just decide what you want your contact center and PBX to do.

From anywhere in the world: just open your browser, mobile app, softphone or SIP hard phone and start working. Cloud Portal is powered by two of the best performing and scalable platforms in the market today. Powered by OneContact and OneContact PBX from Collab.


In Focus

Collab has just released OneContact v2.5
More information here.

Collab was mentioned by Gartner, in "Magic Quadrant for Contact Center Infrastructure". 

Keep up to date about our vision of the new trends and developments in the Contact Center industry.



OneContact is the IP-based Multimedia Contact Center solution that offers full contact management across voice.

Know more


OneWorkforce offers contact centers a complete, web-based, workforce management (WFM) suite with stunning user interfaces.

Know more

OneContact PBX

OneContact PBX is a powerful Multi-tenant SIP based IP PBX solution that provides flexibility and easy browser based management of all tenants’ specific configurations.

Know more
Whiteboard Animations

Take a look at Collab's whiteboard animations explaining several OneContact features.

Recording Ecosystem + Quality Monitoring + E-Learning -> click here

Integration with Social Networks -> click here

Customer Interaction Hub -> click here

Mobility suite for customers, agents and supervisors -> click here