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Blog Post by Collab

3 min read

Collab at APCC Norte 2026: AI with purpose for the Contact Center

Collab was Platinum sponsor at the 9th Conferência Internacional APCC Norte in Maia. Our recap: the Marketing Lab use case, AI Studio and what we heard from the CX community.
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2 min read

Cirion and Collab in Lima: a hands-on workshop on AI-powered Contact Center software

Cirion and Collab hosted an executive workshop in Lima on AI-powered Contact Center software: AI Studio, Virtual Agents, WorkAgents and a live demo for around 25 companies.
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2 min read

Collab at CX Tech Day 2026 - Bogotá

Collab at CX Tech Day 2026 in Bogotá. The industry is moving from AI that answers questions to AI agents that do the work. Here's our recap.
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2 min read

Recap of Expo Relacion Cliente

1,900+ visitors, 80+ companies and one recurring question: how do human agents and AI agents work together? Our recap of Expo Relación Cliente 2026.
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1 min read

Collab at CRIC Chile 2026

Collab joined CRIC Chile 2026 in Santiago with AI Studio. Rodrigo Méndez shares what CX leaders across the region are actually asking about AI in customer experience.
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< 1 min read

Meet Collab at Relación Cliente EXPO 2026

Join Collab at Congreso CRIC Chile 2026 to explore practical AI solutions for contact centers. Meet us at Stand 7 on August 27 for insightful discussions and expert guidance.
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< 1 min read

Bootcamp Buenos Aires - IA Aplicada al Negocio

Collab and TRD brought the AI Aplicada al Negocio Bootcamp to Quito: scaling CX and creating a Virtual Agent, from theory to operation.
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< 1 min read

Bootcamp Quito - IA Aplicada al Negocio

Collab and TRD brought the AI Aplicada al Negocio Bootcamp to Quito: scaling CX and creating a Virtual Agent, from theory to operation.
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2 min read

Bootcamp Bogotá - IA Aplicada al Negocio

The CX Day Practical Workshop AI Applied to Business: Design a Virtual Agent in 3 Hours took place on Thursday, July 16.
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1 min read

Event Recap

Event highlights from H1 2026: where Collab showed up, what we demoed, and where we're heading next. MWC, ALL4CUSTOMER Paris and more.
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< 1 min read

Meet Collab at All4Customer Paris 2026

Join Collab at All4Customer Paris 2026 to explore practical AI solutions for contact centers. Meet us at Stand G39 from March 24-26 for insightful discussions and expert guidance.
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1 min read

Live Agent Assistance

The importance of building meaningful connections with customers is key in customer service.
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