Product Sheet Virtual Agents
One agent. Every channel. Real resolution.
Collab Virtual Agents handle customer conversations end-to-end across voice, chat, and video. They connect to your systems through APIs, resolve routine requests using live data, and keep context throughout. When human support is needed, the handoff is instant, with the full conversation attached. No repetition. No lost context.
Built on a multi-provider AI architecture with no single-vendor lock-in, Virtual Agents fit your Contact Center without forcing you into one provider's stack. Download the product sheet to see how it works.

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Aug 18, 2026, 10:05:10 AM< 1 min read
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