Product Sheet Virtual Agents
One agent. Every channel. Real resolution.
Collab Virtual Agents handle customer conversations end-to-end across voice, chat, and video. They connect to your systems through APIs, resolve routine requests using live data, and keep context throughout. When human support is needed, the handoff is instant, with the full conversation attached. No repetition. No lost context.
Built on a multi-provider AI architecture with no single-vendor lock-in, Virtual Agents fit your Contact Center without forcing you into one provider's stack. Download the product sheet to see how it works.

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Jul 20, 2026 7:39:45 AM2 min read
Bootcamp Bogotá - IA Aplicada al Negocio
The CX Day Practical Workshop AI Applied to Business: Design a Virtual Agent in 3 Hours took place on Thursday, July 16.
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Jul 16, 2026 5:39:35 AM1 min read
Event Recap
Event highlights from H1 2026: where Collab showed up, what we demoed, and where we're heading next. MWC, ALL4CUSTOMER Paris and more.
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Mar 6, 2026 4:43:53 AM< 1 min read
Meet Collab at All4Customer Paris 2026
Join Collab at All4Customer Paris 2026 to explore practical AI solutions for contact centers. Meet us at Stand G39 from March 24-26 for insightful discussions and expert guidance.
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